Refund policy
Every Love Her Loudly piece is made to order with your chosen message card, so we can't accept returns or exchanges for change of mind.
If something isn't right, we'll make it right. If your order arrives damaged, the wrong item was sent, or there's a mistake on the card that we made, email hello@loveherloudly.com within 30 days of delivery with your order number and a photo. We'll send a free replacement.
Lost package: if your tracking hasn't updated for 30 days, contact us and we'll look into it and replace the order where appropriate.
Cancellations: email us right away. Orders go into production quickly, so we can only cancel and refund an order if production hasn't started.
Please double-check names, dates and spelling in any personalization before checking out. We print exactly what's entered.
Approved refunds go back to your original payment method within 5-10 business days.
Questions? hello@loveherloudly.com